Find Your Error Code
Error Code: A1
Cause:
Water is leaking or the pump needs replacing or freeing due to the pump running dry.
Difficulty:
1 2 3 4
5
Engineer:
Required
Solutions To Try:
Not recommened to try yourself as you can cause more damage.
Error Code: A7
Cause:
The hot water negative thermistor coefficient (NTC) sensor is defective – the hot water sensor or connecting leads need checking.
Difficulty:
1 2 3 4
5
Engineer:
Required
Solutions To Try:
Not recommened to try yourself as you can cause more damage.
Error Code: A8
Cause:
Break communication to FX sensor controls electrical connections need checking
Difficulty:
1 2 3 4
5
Engineer:
Required
Solutions To Try:
Engineer will need to check the sensor. Not recommened to try yourself as you can cause more damage.
Error Code: B1
Cause:
Code plug not detected .
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Engineer will need to check PCB. Not recommened to try yourself as you can cause more damage.
Error Code: C6
Cause:
Fan speed too low – the fan lead and connector need checking and may need replacing.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Engineer will need to check leads and connection and test fan. Not recommened to try yourself as you can cause more damage.
Error Code: E2
Cause:
Central heating (CH) water flow negative thermistor coefficient (NTC) sensor defective check CH flow NTC sensor and connection leads.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Will need to check sensor and connection leads. Not recommened to try yourself as you can cause more damage.
Error Code: E9
Cause:
Safety temperature limiter in central heating (CH) flow has tripped the system pressure or safety temperature limiter needs checking
Difficulty:
1 2
3 4 5
Engineer:
Required
Solutions To Try:
Pressure maybe too low and caused over heating. Engineer will need to check the sensors and air in boiler.
Error Code: EA
Cause:
Flame not detected due to a gas issue – the gas supply, power supply or igniter, electrode and lead need checking – contact a Gas Safe installer.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Gas valve or ignitor maybe at fault. NEEDS gas safe engineer need to test gas supply, electrode and leads.
Error Code: F0
Cause:
Internal error – electrical connector contacts or programmer interface module – check ignition leads are not loose.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Check connection on leads and check electrical connections.
Error Code: F7
Cause:
Flame detected even though the appliance is switched off – check the electrode assembly is dry and the pcb and flue are clear.
Difficulty:
1 2 3 4
5
Engineer:
Required
Solutions To Try:
PCB needs checking. Check the electrode and leads. Check Flue. Do not try yourself.
Error Code: FA
Cause:
Flame detected after gas shut off – the gas valve needs checking – hire a Gas Safe installer.
Difficulty:
1 2 3 4
5
Engineer:
Required
Solutions To Try:
Engineer will need to check and test the gas valve
Error Code: FD
Cause:
Reset button pressed by mistake.
Difficulty:
1 2 3 4 5
Engineer:
No
Solutions To Try:
Press reset button again. If problem pressists call an engineer.
