Find Your Error Code
Error Code: B1
Cause:
Code plug not detected .
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: C6
Cause:
Fan speed too low – the fan lead and connector need checking and may need replacing.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: E2
Cause:
Central heating (CH) water flow negative thermistor coefficient (NTC) sensor defective check CH flow NTC sensor and connection leads.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: E9
Cause:
Safety temperature limiter in central heating (CH) flow has tripped the system pressure or safety temperature limiter needs checking
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: EA
Cause:
Flame not detected due to a gas issue – the gas supply, power supply or igniter, electrode and lead need checking – contact a Gas Safe installer.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: F0
Cause:
Internal error – electrical connector contacts or programmer interface module – check ignition leads are not loose.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: F7
Cause:
Flame detected even though the appliance is switched off – check the electrode assembly is dry and the pcb and flue are clear.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: FA
Cause:
Flame detected after gas shut off – the gas valve needs checking – hire a Gas Safe installer.
Difficulty:
1 2 3
4 5
Engineer:
Required
Solutions To Try:
Visibly look for the spark
Error Code: FD
Cause:
Reset button pressed by mistake.
Difficulty:
1 2 3 4 5
Engineer:
No
Solutions To Try:
Press reset button again.
